Instructional Design & eLearning Development
- Interactive course authoring with Articulate Storyline and Adobe Captivate
- Instructional video production and screen recording with Camtasia
- SME collaboration, intake, and content review loops
- Script writing and storyboarding for software training and soft skills modules
- Assessment design including quizzes, scenarios, and branching interactions
- SCORM, HTML5, and video packaging for LMS delivery
Instructional Strategy & Learning Design
- Learner-centered course structure and interaction planning
- Skills-based learning objectives tied to real-world tasks
- Scenario-based exercises, process simulations, and guided activities
- Cognitive load reduction in learning flow design
- Application of Bloom's Taxonomy and Kirkpatrick's evaluation model
Visual & Learning Asset Design
- Job aids, guides, and branded templates in Adobe InDesign and Illustrator
- Reusable course templates in Captivate and Camtasia
- Custom UI elements, flow diagrams, and visual aids for course content
- Brand consistency across layouts, icons, and document structure
- Course visual cleanup and refinement using Photoshop and HTML edits
Project & Content Operations
- End-to-end Smartsheet infrastructure ownership: intake, project tracker, deployment pipeline, and live KPI dashboards for team and director visibility
- Excel trackers with macros and formulas for project reporting
- LMS catalog organization and metadata cleanup (3,000+ courses)
- Cross-team tool deployment and documentation via Confluence wiki and bookmarklet suite rollout
- Workflow documentation and content development optimization
AI & Workflow Optimization
- Custom AI agent development trained on team style guides and process documentation
- Azure-based translation automation for multilingual course delivery, with 16 Spanish lessons released in under one month
- AI voiceover generation with phoneme control for polished, publish-ready narration
- AI-powered QA tooling via Anthropic API: grammar checks, phonetic spelling, and script consistency review
- AI-assisted drafting, storyboarding, and data simulation across the full development workflow
- Smartsheet-integrated project tracking that feeds directly into real-time team reports
Tools & Developer Skills
- JavaScript bookmarklet development for LMS and authoring tool workflow automation
- React/JSX web app development for internal tools and AI-integrated interfaces
- Anthropic API integration for building AI-powered QA and review tools
- Confluence wiki documentation and knowledge base maintenance for team-wide adoption
- Gradio/Python prototyping for conversational AI learning delivery concepts
- Cross-team tool rollout and support: documentation, training, and ongoing maintenance